Frequently asked questions

What services do you offer?

We specialize in mobile windscreen repair and replacement services, including:

• Windscreen chip repairs

• Full windscreen replacements

• Rear and side glass replacements

How does your mobile service work?

Our mobile service brings our expertise directly to you. Whether you're at home, work, or anywhere else, we’ll repair or replace your windscreen at your convenience. No need to visit a workshop!

How long does a windscreen repair or replacement take?

• Chip repair: Usually takes about 30 minutes.

• Windscreen replacement: Typically completed within 60–90 minutes.

Can all windscreen chips be repaired?

Not all chips can be repaired. Generally, chips smaller than a £2 coin and located away from the driver's line of sight can often be fixed. If the damage is too extensive, we’ll recommend a replacement to ensure your safety.

Is it safe to drive immediately after a repair or replacement?

For chip repairs, you can usually drive right away. For replacements, we recommend waiting at least 30 minutes to allow the adhesive to set properly. Your safety is our priority.

What areas do you cover?

We proudly serve both Essex and Suffolk, covering towns and surrounding areas such as Colchester, Ipswich, Chelmsford, and Bury St. Edmunds. If you're unsure whether we cover your area, just give us a call!

Why is repairing or replacing a damaged windscreen important?

A damaged windscreen can impair visibility and compromise the structural integrity of your vehicle. Repairs prevent chips from spreading, while timely replacements ensure your safety on the road.

How can I book an appointment?

It’s easy! You can:

• Call us directly on

  01206 670282 (ESSEX)

  01473 875347 (SUFFOLK)

• Use our online booking form here.

• Send us an email at info@calibrewindscreens.co.uk.

We’ll find a convenient time and location that works for you.